Use the following table to locate your device serial number.

If your device Then
Powers on Use the following table to determine how to proceed:
For Then
CDMA devices Type ##786# in your dialer. Results may vary based on your device:
  • Result1: Your device displays the serial number after you've entered the last # sign.
  • Result2: RTN screen displays. Click View. Scroll down to locate the ESN/MEID number.
If the above steps do not work, please type *#06# in your dialer.

Result: Your device displays the serial number after you've entered the last # sign.
GSM devices Type *#06# in your dialer.

Result: Your device displays the serial number after you've entered the last # sign.
Does not power on Try one of these methods:
  1. Look for the Serial number on the back panel of your device.
  2. Remove the battery and locate the serial number.
  3. Call your carrier and ask them to provide you the serial number.
  4. If you have the original device box, locate the serial number on the side of the box.
Is a tablet Try one of these methods:
  1. Touch All Apps in the Favorites tray on the Home screen. Then press Settings > About Phone/About Tablet > Status > Serial Number.
  2. Look for the serial number on the back of your device.
  3. If you have the original device box, locate the serial number on the side of the box.